Frequently Asked Questions

Before You Visit
Do you sell gift vouchers?

Yes, you can buy them online. They're printed cards we send by post (not digitally), so please allow up to a week for delivery. 🡢 Buy Vouchers

How do I use gift vouchers?

Just bring your voucher on the day! No need to book online, just show it at the entrance.

Do you offer carers discount or baby tickets?

Yes. We offer discounts for carers and ticket options for babies and toddlers. See our Activities Page.

Is it safe if I’m pregnant?

In most cases, yes. Some animals carry risks — see our Safety Page for details.

Booking & Changing Plans
What does my booking time mean?

Your booking time is just a suggested arrival window. You don’t have to arrive exactly at that time.

Can I come early or late?

Yes, as long as it’s before the last entry:
• Winter: 2:30pm
• Summer: 3:30pm

I booked the wrong time or date. Can I change it?

Of course! Just email us at contact@childrensfarm.co.uk with your booking reference and the new time or date you’d prefer.

Can I add or remove people from my booking?

• To add people: Just pay for extra tickets at the door! We never turn anyone away.
• To remove people: Contact us before your visit and we’ll refund the difference.

On the Day
When do I use the play barn?

You get one 2-hour session, and it starts when you check in at the Play Barn, either before or after your farm visit. It’s flexible!

What if I’m running late?

No problem! Just arrive before last entry. If you think you'll miss your visit completely, email us and we’ll help reschedule. The earlier the better!

Animals
Can I donate a pet to the farm?

Sorry, we can’t accept animals from the public.

Do you sell animals?

Yes, but only in person at the farm. Look for signs on the enclosures. We don’t sell animals online or take reservations.

Jobs & Placements
Are you hiring?

We’re always happy to hear from potential team members! Email your CV and whether you're looking for part-time or full-time work to staff@childrensfarm.co.uk.

Do you take student placements?

Yes, we offer placements for students on agricultural or animal-care college courses. Unfortunately, we can’t take school students or GCSE-level applicants at this time.

Fundraising & Prizes
Can I request a prize or donation for an event?

Unfortunately, we’re unable to offer free entry or donations for raffles, fundraisers, or prize giveaways, as we receive a high volume of requests.